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Cookie Policy

Last updated: October 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function properly and improve your experience. Websites can also keep small amounts of information in your browser's own storage ("local storage" and "session storage"), which does a similar job. This policy covers both.

2. How We Use Cookies

The things our website needs in order to work are kept in your browser's storage rather than in cookies. We use it for:

  • Authentication — keeping you logged in to your account
  • Shopping cart — remembering what you have added to your cart
  • Checkout details — remembering what you have typed into the checkout form, in that browser tab only, for up to two hours or until you pay
  • Cookie notice — remembering that you have closed the cookie notice

We do not use advertising cookies.

3. Third-Party Services

Our website uses third-party services to function. These services may set their own cookies as part of their operation:

  • Payment processing — when you pay, you are taken to a secure payment page run by Stripe, which sets its own cookies there to process the payment and prevent fraud
  • Maps — the hub maps on our website are loaded from Google Maps, which may set its own cookies or use your browser's storage

4. Managing Cookies

You can control and delete cookies and stored website data through your browser settings. Please note that blocking or clearing them may prevent you from using certain features of our website, such as logging in or making bookings.

5. Updates

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.

6. Contact

If you have questions about our use of cookies, contact us at hello@bikeboxhire.com.au.